Terms of service
PAYMENT
Payment can be made by Bank Transfer, Cheque, or PayPal. Your personal details will not be passed on to a third party. Goods will be despatched once the payment has been received in full.
PRICES
Prices are given on the basis of cost at the time of publishing. Prices can be ammended at any time to reflect any changes that have occured in cost.
RETURNS
Please check your order when it arrives. If you wish to return any item, please contact me immediately, and return it within 10 days (from the date of receiving it.) I offer an exchange or full refund of the purchase price, provided the item comes back in its original condition. Postage costs will only be refunded for faulty or damaged items.
HANDMADE ITEMS
All my Waldorf dolls are handmade. Each of them is unique, and therefore may vary in details slightly.
As they are made to order, they are not usually immediately available. If you wish to have a doll immediately, please have a look at my "Dolls in stock".
GUARANTEE
Any doll sold by me that has broken during normal use within the time limit of 1 year of purchase will be repaired at no charge to the customer.
