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Terms of service

PAYMENT

Payment can be made by Bank Transfer, Cheque, or PayPal. Your personal details will not be passed on to a third party. Goods will be despatched once the payment has been received in full.

PRICES

Prices are given on the basis of cost at the time of publishing. Prices can be ammended at any time to reflect any changes that have occured in cost.

RETURNS

Please check your order when it arrives. If you wish to return any item, please contact me immediately, and return it within 10 days  (from the date of receiving it.)  I offer an exchange or full refund of the purchase price, provided the item comes back in its original condition. Postage costs will only be refunded for faulty or damaged items.

HANDMADE ITEMS

All my Waldorf dolls are handmade. Each of them is unique, and therefore may vary in details slightly.

As they are made to order, they are not usually immediately available. If you wish to have a doll immediately, please have a look at my  "Dolls in stock".

GUARANTEE

Any doll sold by me that has broken during normal use within the time limit of 1 year of purchase will be repaired at no charge to the customer.

 

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